We value our customers and always happy to hear from you. If you want to give us feedback, ask a question or simply want to say hello, please contact us at:
Customer Service Hours
Text: 10am-5pm EST
* Response will be no longer than 24 hours.
Thank You for shopping with Ziza Boutique LLC :)
P E A C E & B L E S S I N G S
How long does it take to receive my order?
As all orders are handmade we have 14-17 business processing days. Although we tend to get orders out sooner, please allow time for products to be made with love.
Will I receive a tracking number?
Tracking numbers will be sent to the email address provided by you at checkout when your goodies have been shipped. Please check your email before contacting support for tracking numbers.
Can I get my order faster?
Yes!!! Please understand selecting priority shipping at checkout does not include processing days. Processing days are the days in between your purchase and the item being shipped. We offer expedited processing days at checkout which will allow you order to be made and shipped to you in 5-7 business days.
What is the return policy?
All items are non-refundable
Can I change my address after checkout?
Please make sure that all information given at checkout is up to date. Goodies will be sent to the address given at checkout. If address is incorrect & needs to be changed there will be a $10 service fee.
Do you ship international?
Yes!!! We offer shipping worldwide!
Do you custom make products?
Yes!!! Please contact us and let us make your idea come to life!
Do you wholesale?
We currently do not offer wholesale but we do have a referral program that offers you and your friend $5 each. Sign up as a member & share your custom code. Thank you for sharing!
Can I Pre-order for a drop?
Yes! Please subscribe to be a V.I.P. Beauty. Go to browser click "Subsciption" & Select V.I.P. Beauties. Membership Fee is $6.99 a month. Cancel Anytime.